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Continuing Education FAQ

Statement of Purpose

Within the Dallas County Community College District, Continuing Education delivers flexible, diverse, visionary instruction responsive to the needs of its public, private, and corporate citizens. Continuing Education provides workforce training, personal and professional development courses, and other outreach programs to enhance individual, community and economic development.

1. What Determines Which Courses Are Offered?
2. How Do I Enroll?
3. How Do I Apply For Scholarships?
4. What If My Class Is Delayed, Canceled Or Postponed?
5. When Are Course Certificates Awarded?
6. Can I Transfer From One Course To Another?
7. Can I Get A Tuition Refund?
8. What About Books and Supplies?
9. Minimum Age Requirements
10. What is a certificate program?
11. How do I earn a program certificate?
12. Are there prerequisites for each certificate program?
13. How long do I have to complete a certificate program?
14. How do I register for a certificate program?
15. How Can I Get My Company to Pay for Training?

What Determines Which Courses Are Offered?

Community members and students are encouraged to let us know what courses they would like to see offered by calling or writing to us with suggestions. Students can also make their request by completing the evaluation form in each class.

How Do I Enroll?

Tuition must be paid in full at the time of enrollment or registration will be canceled. There are no payment plans for Continuing Education classes. There are four ways to enroll in a Continuing Education course:

1. Register in person at the Admissions Office, C119.
2. Register by phone (All major credit cards accepted)
3. Register by mail (All major credit cards accepted)
4. Register by FAX (All major credit cards accepted)
5. Registration will be accepted prior to the beginning of the second class meeting.

No registration can be completed without the student's social security number and date of birth. If you register by mail and a class is full, your check will be returned.

How Do I Apply For Scholarships?

Scholarships are available through the Texas Public Education Grant (TPEG) program. Pick up the TPEG referral form and registration form in the Admissions Office (C119) at least two to three weeks prior to the beginning of the course. Student is responsible for taking the forms to the Financial Aid Office in C238. Student is also responsible for following up with the Financial Aid Office to determine approval. Once approval is given, student must bring paperwork back to Admissions to register for the class.

What If My Class Is Delayed, Canceled Or Postponed?

If your class is delayed or postponed, the Continuing Education office will make every effort to notify students by phone before the class begins. If your class is canceled you will receive an automatic 100% refund. In the case of bad or hazardous weather, local radio and TV stations will carry information on school closings.

When Are Course Certificates Awarded?

When the class is designated as a professional or skill development course, certificates are awarded upon successful completion of class objectives. There is a $5 charge for each duplicate certificate.

Can I Transfer From One Course To Another?

Yes you can. Prior to the first day of class, you may come by the Admissions office or call by phone to drop a course or change from one course to another. If a refund results from the change, the difference will be mailed to you in about 4-6 weeks. If additional tuition is required, it must be paid at the time the add/drop is requested. All transfers are subject to the standard refund policy.

Can I Get A Tuition Refund?

A 100% refund will be given if class is dropped prior to the close of business on the last business day preceding the first schedule meeting day. An 80% refund will be given if the class is dropped prior to the close of business on the day of the second scheduled meeting. No refund is available after the second class meeting. Petition for refund should be made to the Admissions Office, Building C, Room 119. Refunds require approximately 4 to 6 weeks to process. Policy is subject to revision.

What About Books and Supplies?

Students will be notified of the need for textbooks or other materials either by the course description or at the first class meeting. In the event of a class cancellation, books and book store receipts must be returned no later than two weeks after the beginning of a course to receive your refund.

Minimum Age Requirements

Unless otherwise stated in course publicity, the minimum age for Continuing Education participation is 18 years. Under certain circumstances, the minimum age may be waived by the Continuing Education office. The college accepts no responsibility for minors on the college premises outside the classes in which they enrolled.

What is a certificate program?

A certificate program is a grouping of related courses designed to enhance marketable skills and promote students in the job market.

How do I earn a program certificate?

Successfully complete each course in the program, and demonstrate proficiency in required areas For example:

Word Processing Certificate

You must complete the following courses:

• Introduction to Personal Computers
• Windows
• Word Processing I, II, III
• Computer elective
• Contemporary Job Search Skills

Are there prerequisites for each certificate program?

Yes. The prerequisites will vary from program. Prerequisites are listed under each certificate and course description.

How long do I have to complete a certificate program?

Students must complete course work in two years. Exceptions may be considered on an individual basis.

How do I register for a certificate program?

Simply enroll into the courses that are listed under the certificate program

How Can I Get My Company to Pay for Training?

1. Send a memo with the course information to your supervisor and/or human resources department
2. Stress the benefits. Improved skills mean improved performance.
3. Emphasize the quality and convenience of the course.
4. Point out the reasonable cost