Eastfield College -- PC Service & Support Technician

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Continuing Education >> Certificate Programs >> PC Service & Support Technician

PC Service & Support Technician Certificates

Service and Support Technicians perform system diagnostics, routine maintenance and repair. Responsibilities include installation of computer hardware and software components.

Eastfield College offers five courses that lead you into two certifications in the fast-growing PC Service and Desktop Support field.

CompTia A+ certification validates the latest skills needed by today’s computer support professionals. It is an international, vendor-neutral certification recognized by major hardware and software vendors, distributors and resellers. CompTia A+ confirms a technician’s ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking.

The Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to successfully support end-users and to troubleshoot desktop environments that are running the Microsoft Windows operating system.

Prerequisites: Tenth grade English/Math skills.

PC for Technicians	32 hours	CMPT 1000
Computer Operating Systems	32 hours	ITSC 1006
PC Maintenance Basics	32 hours	CMPT 1000
Desktop Support Technician I	32 hours	ITSC 1008
Desktop Support Technician II	32 hours	ITSC 1008

For more information, call James Howell at 972-860-8307 or email JamesHowell@dcccd.edu.