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Continuing Education >> Certificate Programs >> PC Service & Support Technician

PC Service & Support Technician Certificates

Service and Support Technicians perform system diagnostics, routine maintenance and repair. Responsibilities include installation of computer hardware and software components.

Eastfield College offers two programs in the fast-growing PC Service and Support Technician Training.

. A+ Certification Program . PC Service & Support Technician Training

 CompTIA's A+ Certification

The A+ Certification is an industry standard testing program developed by the Computing Technology Industry Association (CompTIA) and backed by over fifty major computer hardware and software manufacturers, vendor distributors, resellers, and publications.

A+ CERTIFICATION PROGRAM

Prerequisites: Tenth grade English/Math skills.

PC for Technicians 32 hours CMPT 1000
Operating systems for Technicians 32 hours ITSC 1006
DOS Fundamentals 32 hours ITSC 1046
PC Maintenance Basics
32 hours CMPT 1000
Windows Installation & Configuration
32 hours ITSC 2036
Basic Software Troubleshooting Tools
32 hours ITSC 1010

For more information, call James Howell at 972-860-8307 or email JamesHowell@dcccd.edu.


PC SERVICE & SUPPORT TECHNICIAN TRAINING

Including A+ Test Review

Collectively these courses cover the objectives tested on the A+ Certification exam. An individual may pursue all or parts of the self-paced program based on needs and interests. The series can be completed in a minimum of two semesters.

Prerequisites: Tenth grade English/Math skills.

Coursework
PC for Technicians 32 hours ITNW 1002
Operating systems for Technicians 32 hours ITSC 1006
DOS Fundamentals 32 hours ITSC 1046
PC Maintenance Basics 32 hours ITNW 1052
DOS for Technicians 32 hours ITSC 1046
Windows Installation & Configuration 32 hours ITSC 2036
Basic Software Troubleshooting Tools 32 hours ITSC 1010
Networking Introduction 24 hours ITNW 1004
Basic Networking Technologies 32 hours ITNW 1091
A+ Test Review 12 hours ITSC 1002

All courses are not offered every semester.

For more information regarding these programs, email James Howell, JamesHowell@dcccd.edu or call 972-860-8307.

 

Eastfield College | 3737 Motley Drive Mesquite, Texas 75150 | 972-860-7100 | Dallas County Community College District
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