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COLLEGE INFORMATION
NOEL LEVITZ STUDENT SATISFACTION SURVEY
FALL, 2002
#77 "The eConnect online system is a convenient way to register."
IMPORTANCE   SATISFACTION
RESPONSE CHOICES # %N1 %N2   RESPONSE CHOICES # %N1 %N2
7=very important 252 39.9% 36.4%   7=very satisfied 150 24.0% 21.7%
6=important 134 21.2% 19.4%   6=satisfied 120 19.2% 17.3%
5=somewhat important 41 6.5% 5.9%   5=somewhat satisfied 74 11.8% 10.7%
4=neutral 96 15.2% 13.9%   4=neutral 118 18.9% 17.1%
3=somewhat unimportant 9 1.4% 1.3%   3=somewhat dissatisfied 31 5.0% 4.5%
2=not very important 6 1.0% 0.9%   2=not very satisfied 11 1.8% 1.6%
1=not important at all 8 1.3% 1.2%   1=not satisfied at all 21 3.4% 3.0%
0=does not apply 85 13.5% 12.3%   0=does not apply 100 16.0% 14.5%
TOTAL RESPONSES 631 100.0% 91.2%   TOTAL RESPONSES 625 100.0% 90.3%
       
  # %N1 %N2     # %N1 %N2
IN IMPORTANT RANGE 427 67.7% 61.7%   IN SATISFIED RANGE 344 55.0% 49.7%
IN NOT IMPORTANT RANGE 23 3.6% 3.3%   IN NOT SATISFIED RANGE 63 10.1% 9.1%
NEUTRAL OR NOT APPLY 181 28.7% 26.2%   NEUTRAL OR NOT APPLY 218 34.9% 31.5%
TOTAL RESPONSES 631 100.0% 91.2%   TOTAL RESPONSES 625 100.0% 90.3%
       
  # %N3 %N2     # %N3 %N2
IN IMPORTANT RANGE 427 94.9% 61.7%   IN SATISFIED RANGE 344 84.5% 49.7%
IN NOT IMPORTANT RANGE 23 5.1% 3.3%   IN NOT SATISFIED RANGE 63 15.5% 9.1%
TOTAL RESPONSES 450 100.0% 65.0%   TOTAL RESPONSES 407 100.0% 58.8%
N1=N=Number of students responding to specific question.
N2=N=Number of students completing any part of survey= 692
N3=N=Number of students responding to specific question excluding those neutral or not apply
For use in these charts Importance and Satisfaction are treated as separate questions
EASTFIELD OFFICE OF INSTITUTIONAL RESEARCH & PLANNING
clh:8/11/03ref: P:SASDNLD file: NOEL02\CAMP#77
Eastfield College | 3737 Motley Drive Mesquite, Texas 75150 | 972-860-7100 | Dallas County Community College District
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